Database Driven Issue Management

No matter what industry you are in, you are faced daily with issues that need to be resolved. If you are a manufacturer it might be defects that result in scrapped material, delayed shipments and cost overruns. If you are a software developer it might be coding errors in a released product which are affecting current or potential customers. If you are a project manager it might be forgotten or delayed tasks which resulted in a budget overrun.

What ever the situation, if you are managing risks and want to have an auditable way to record and manage incidents you need to develop a multi-user shared database with appropriate security levels. These security levels need to be assigned to assist in the validation and verification of resolved and unresolved issues. This feature is one of many that contributes to the customization considerations and helps your company establish various levels of priorities that allow for cost savings.

The cost savings come about by developing a database of experiences that assists you or your company in obtaining the kind of knowledge needed to avoid costly issues and costly pursuits of those issues.

The critical factor that tends to determine whether a database driven application will be successful or not centers on the idea of an application requirements action plan that includes appropriate insights into the communication channels that are open to review.

A careful examination No prescription cialis of working issue-tracking systems reveals that those channels most subject to misunderstandings, disputes and eventual costly reworks or remakes are often undocumented channels. And this is where a well-analyzed requirements effort should be made.

The idea is to create an in-depth scenario of all undocumented business channels and make an effort to convert these channels to a more rigorous standard of recordings which includes database posting and XML data transfer channels postings that provide a reporting loop that all parties involved in the given issue receive printed and screen reports of the conversations.

Naturally, the conversations need to be stylized to meet the demands of time, business activity and computer input requirements. But these requirements can be defined to accommodate this situation because the effort is concentrated in this area as suggested earlier using scenario requirements documentation arising from the requirements analysis itself.

As a manufacturer your defects that result in scrapped material will be reduced, delayed shipments will be less frequent and cost overruns will decline. As a software developer your coding errors will be reduced in a released product thus improving satisfaction among your current or potential customers. As a project manager your forgotten or delayed tasks will drop in number and thereby improve results in a lower number of budget overruns.

From all of this, it should be clear that communications channels that are structured into the development of a database driven issue management system will produce the best business outcomes.

Author Bio: Tom Gruich is a professional database and software designer with 40 years experience in systems analysis and design of database software applications. For more database business mapping thoughts and money-making design ideas please visit Business Database Software or his Kamagra Soft Smart Database website at => http://www.adaptcode.com

Category: Computers/Databases
Keywords: database,computers,software,business,design,issue management

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