How Good is HostGator’s Web Hosting Service?
HostGator is a web hosting company that was founded in 2002 in Texas, USA. A privately owned company, it has become very popular over the years and is today the number one web hosting company in Texas. The company has gone on record saying it services more 1,000,000 websites and is also the leader in reseller hosting with more than 20,000 at last count. But being the most popular isn’t always the best indicator of the quality of service a company offers. So does the company really score as high on customer satisfaction as well?
At the end of this article, we’ll have an answer to that question. Many review websites on the internet have paid glowing tributes to HostGator and its services. To make sure we are not misled by these reviews we turn our attention to a few basic statistics here.
How Do HostGator’s Services stack up to its Prices?
HostGator is a clear winner when it comes to the pricing front. There is simply no other website hosting company out there that can match HostGator, leave alone beat it when it comes to the price wars.
To give you an example of the numbers involved, HostGator offers a package priced at $7.95/Month. What this package gets you as a client is unlimited disk storage space, unlimited bandwidth, unlimited email accounts, unlimited domains, total control panel access, limitless FTP accounts, single click script installs and many more features. What makes the deal sweeter is the fact that you can choose to pay for this service either monthly or in a single go. This gives HostGator’s clients a lot of flexibility to operate. A notable mention here must be made of HostGators 45 day refund period. This enables you to evaluate your website’s performance and also your hosting options.
Is The Customer Support Up to Mark?
HostGator’s success over the years has mainly to do with two aspects of its service, one is the price while the other is its impeccable customer service levels. Their support infrastructure functions 24×7 which ensures you are never left in the dark the if ever you face problems with your control panel options or don’t know how to increase the bandwidth.
Customer support is accessible through telephone/email or online ticket/live chat. Of the three, you’ll get the quickest response through live chat since its faster and easier. Such high levels of customer service is a rarity among other web hosting service providers and is easily the factor that drives most clients towards HostGator.
How does it fair Overall?
A highly reliable server with excellent uptimes, unlimited host domains, unlimited MySQL and POP3 email accounts, space to grow, eco friendliness are some of HostGator’s positive points. Add to these factors the highly attractive pricing and unbeatable customer support and you have a web hosting service that will ensure your website’s success in the long term.
In short, HostGator scores a resounding 9 out of 10 for this truly wonderful package of price, quality and customer service.
Author Bio: Mike Gates is a customer of HostGator. Hostgator is reliable web hosting provider. Read more about hostgator coupon at http://hostgatorcouponandreview.com/hostgator-coupon.html .
Category: Internet
Keywords: hostgator, shared hosting, web host, webhosting, internet, coupon
