Three Consumer Views About Floor Industry in 2010

Focus 1: keel laying the keel trunk and a few non-standard home improvement expected standards of refinement crossing a one-meter keel laying solid wood flooring3 or 4. Recently, one of Mr. Zhao to tell him and decoration company details on the controversy.

“I have a search online, also found a website about Shanghai, a fitting case is also about the number of laying the keel, it seems not only my family have this problem.” Mr. Zhao buying solid wood flooring, out of the company brand and decoration installation quality of the trust, he did not allow people to install the factory floor, but let the company has been in charge of the renovation to install. Some paved solid wood flooring friend told him, because Beijing air is dry, but there is room in winter heating, will easily slot floor, shop 4 the best 1-meter keel, which is more stable solid, foot feeling better, not easy after Alice, take up will not ring.

Floor Focus: the first half of 2010, “Three consumer view” the results of the workers began to provoke controversy shop, he found that the workers are in accordance with the distance of 1 meter 3 in the roll. Do not shop 4 it? Worker told him that we so many years, has been a 1 m 3. If you have to covered with 4, then will increase the cost of laying a lot, because the use of wooden and artificial than more, to add additional money.

Disputes no less than, the decoration of this contract and no written agreement, Mr. Zhao is only reluctantly succumbed. But he did not always feel a little awkward. This Is not a Standard?

According to reports, Shanghai, Ms. Wang had such experiences. Convince workers that she had decorated the floor 1 meter keel laying four, do not want to subscribe to their shop 3, she spent a week, and finally find a carpenter willing to lay by her request, but the price is double. A senior master carpenter that the distance of 1 meter keel laying 4 is more suitable, relatively more solid keel and more solid, three words would be more foot feeling soft and easily deformed wood. But must not exceed 30 cm limit.

Shanghai Building Materials Industry Association Flooring Committee Yuanzuo De experts also said that the keel laying out, what kind of specifications in accordance with, the distance between the keel of each accurate to how many centimeters, at present, Shanghai has no single standard. Beijing Municipal Construction Committee announced acceptance criteria where the decoration on the keel is stated as: “When not to use hair flooring, paving the floor directly in the keel, the distance between primary and secondary keel length and width should be based on the floor of the modulus calculation, the main keel spacing no larger than 300mm, the floor joints in the keel line. ”

This statement does not make Mr Zhao satisfaction, in his view is at least 30 cm, for a relatively uniform size solid wood flooring, the number of keel should have a precise definition. At the same time, now all kinds of new engineered wood flooring have been appearing, the thickness varies, the standard is also no clear, detailed view. “After so many years, there have been many new products and construction methods, standards, some changes should be refined.” Industry source said.

Details like this is home decoration, one of numerous controversies, more new products, new construction technology, home decoration industry standards required to keep up with the times. To make home improvement company, has clear standards of service, the Shanghai Association installed the end of 2007 issued the “Shanghai Home Decoration service standards”, including a service management standards, service standards for qualification, quality of service standards and evaluation, covers a business reception, design plans, quotes, material selection, construction, energy saving, environmental protection, decoration, the whole process of complaints and other decoration services.

The standard practice, will enable consumers home improvement company and its services have a clear identification of targets. For example, the standards require on-site construction personnel should be trained to obtain qualification certificates after passing the examination, the licensee should have reached more than 70%, special types of personnel (such as plumbers and electricians) must have passed the examination by the relevant government departments and effective training certificates, certified rate should reach 100%.

In the case of the same construction project, pre-clearing price difference is generally not more than 5%. Renovation completed, should be the national standard for indoor air quality testing, air quality testing performed, all-inclusive project for the rectification or by the company to take remedial measures. Dedicated telephone companies should publish maintenance, utilities emergency repair project should be taken within 2 hours emergency measures. After the occurrence of complaints from consumers, enterprises should generally be answered within two working days of consumers, and in 7 working days to resolve.

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