Some people may have a certain aversion toward reading manuals of an electronic device or software that they just purchased. In the case of an online medical appointment scheduling system, though you are not required to read hundreds and hundreds of manual pages, it pays to know all the features that the system has to offer — in order to utilize it to its true potential and improve the overall quality and service of your medical practice. These are some common features of an online appointment scheduler that you should know.

Automated medical appointment

The most useful feature of an online medical appointment scheduler is the ability that it provides to your patients to make the booking themselves online. In this day and age, Internet is used in almost every segment of our lives. Providing this access will make it easier for your patients to book appointments; and even change or cancel them. No longer are they confined to regular office working hours — from 9 to 5 — as the system can run and handle appointments continuously 24 hours a day and seven days a week.

Online patient reminder

An online patient reminder feature is very important, especially if your medical practice is suffering from a high level of patient no-shows. The system can be set up to remind patients about their appointments. It can be done by calling the patients on either their cellullar or landline number, or send text and e-mail messages. Gone will be the days where you dedicate a special staff to do the reminding manually. Not only is the online patient reminder more effective, but it allows you to allocate your human resources more to good use.

Prepaid appointment

This feature allows you to collect payment from your patients prior to their visit. If for some reason they can’t make it to their appointment, they will still be charged. Upon choosing for the available time slot for the visit, patients will be directed to pay if they want to secure the slot.

Customizable question form

Now that we have covered the basic, did you know that the best online appointment scheduler has a feature that allows doctors to create a customizable question form for patients to answer when they book their appointments online? This customizable form is highly useful for doctors to ask questions regarding the nature of their visits. By having the important information prior to the visit, doctors will have more time to research for the case and will subsequently be able to provide a more accurate medical care and advice. As for patients, there is no doubt of the benefits that they can get by answering the questions. It will definitely reduce the time that they have to spend on each visit.

Different doctors can create different questions; the questions can be very detailed or just enough to cover the basic information. It’s up to the needs of each doctor. Once patients answer all of the questions, they will be sent to both the doctors and them through e-mail attachment.

Conclusion

These are some key features of an online medical appointment scheduling system. By having the system in place, you can improve the service you provide to your patients, while making your office runs more effectively.

Author Bio: Make sure you get the most reliable and dependable online appointment scheduling system only from AngelSpeech Inc. As the leading provider of medical management software, the company also offers medical management solutions such as a virtual medical receptionist.

Category: Medical Business
Keywords: online appointment scheduling,online medical appointment scheduler,appointment scheduler